Water leaks can happen unexpectedly, whether from a broken pipe, a malfunctioning appliance, or an irrigation issue. When leaks aoccur, knowing how to quickly shut off the water to your home can help prevent significant damage and reduce water loss. Taking a few minutes to locate and understand how to operate your shutoff valve before an emergency occurs can make a meaningful difference when disaster strikes.
Most homes are equipped with a main water shutoff valve that controls the flow of water into the home. This valve is typically located near the front of the home, often on an exterior wall, in the garage, or where the main water line enters the structure. In some homes, the valve may be located inside behind a small access panel or utility enclosure. Becoming familiar with the location of the shutoff valve ahead of time can save valuable time during an emergency.
There are two common types of main shutoff valves: gate valves and ball valves. A gate valve usually has a round handle and operates by turning it clockwise several times to fully close the valve. A ball valve typically has a lever-style handle and is shut off by turning the handle a quarter turn until it is perpendicular to the pipe. Both types are effective when in good working condition, but they should be operated periodically to ensure they do not become stuck over time.
In the event of a sudden leak inside your home, turning off the main shutoff valve is the fastest and most effective way to stop the flow of water. Once the valve is closed, opening a faucet inside the home can help relieve pressure in the plumbing system.
To help homeowners watch for leaks and reduce water usage, our District has installed electronic smart water meters. These meters allow you to sign up for an EyeOn Water account, which you can use to monitor your daily and hourly water usage and sign up for automated leak alerts. All District residents with a water account should consider signing up for a free EyeOnWater account, at https://eyeonwater.com/signup.
Maintenance of the home’s main shutoff valve is the homeowner’s responsibility. It should always remain accessible and in good working condition. Residents should not independently use their water meter valve, typically located near the curb at the front or side of their lot, to shut off water to their home. The meter and associated valve are intended for District use, and tampering with either may result in damage and additional charges.
If a leak appears to be near the street, at the meter, or outside the home, residents can contact the District’s operator, Regional Water Corporation, at (281) 897-9100, for assistance in determining whether a leak is on the District’s side of the meter and shutting the homeowner’s water off at the meter, if needed, to facilitate the homeowner’s repair of an outdoor leak.
Knowing when and how to shut off your home’s water is a simple but important step in protecting your property. With a basic understanding of your plumbing system, you can respond quickly and limit the impact of unexpected leaks.